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Terms of Service

Last Updated: October 22, 2025

Welcome to Rymolt Technologies (Pvt.) Ltd. ("Rymolt," "we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of our website, software solutions, engineering services, and related services (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy.

Please read these Terms carefully before using our Services. If you do not agree to these Terms, you must not access or use our Services.

1. Acceptance of Terms

By accessing our website at www.rymolt.com or engaging with any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms and all applicable laws and regulations of Pakistan, including but not limited to:

  • The Contract Act 1872
  • Electronic Transactions Ordinance 2002
  • Prevention of Electronic Crimes Act 2016 (PECA)
  • Companies Act 2017

2. Eligibility

You must be at least 18 years old and have the legal capacity to enter into contracts under Pakistani law to use our Services. By using our Services, you represent and warrant that you meet these requirements.

3. Services Overview

3.1 Software Solutions

We provide various software and digital services, including but not limited to:

  • SaaS (Software as a Service) platforms
  • ERP (Enterprise Resource Planning) systems
  • OBE (Outcome-Based Education) management systems
  • Custom software development
  • Web development and UI/UX design

3.2 Engineering Solutions

We offer professional engineering services, including:

  • Civil engineering consulting and design
  • Geotechnical testing and analysis
  • Materials and environmental engineering
  • Research and development services

4. Use of Services

4.1 License

Subject to your compliance with these Terms, we grant you a limited, non-exclusive, non-transferable, revocable license to access and use our Services for your business or personal purposes.

4.2 Restrictions

You agree not to:

  • Use our Services for any illegal purpose or in violation of Pakistani laws
  • Attempt to gain unauthorized access to our systems or networks
  • Reverse engineer, decompile, or disassemble any software we provide
  • Copy, modify, distribute, or create derivative works of our Services
  • Use our Services to transmit viruses, malware, or harmful code
  • Interfere with or disrupt the integrity or performance of our Services
  • Scrape, harvest, or collect data from our Services without permission
  • Impersonate any person or entity or misrepresent your affiliation
  • Use our Services to spam, harass, or harm others
  • Remove or alter any proprietary notices or labels

5. User Accounts and Registration

Certain Services may require you to create an account. When creating an account, you agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your information to keep it accurate
  • Maintain the security and confidentiality of your login credentials
  • Notify us immediately of any unauthorized access to your account
  • Accept responsibility for all activities under your account

We reserve the right to suspend or terminate accounts that violate these Terms.

6. Intellectual Property Rights

6.1 Our Property

All content, features, and functionality of our Services, including but not limited to text, graphics, logos, icons, images, audio, video, software, and source code, are the exclusive property of Rymolt Technologies (Pvt.) Ltd. and are protected by Pakistani and international copyright, trademark, patent, and other intellectual property laws.

6.2 Trademarks

"Rymolt," "Rymolt Technologies," our logo, and all related names, logos, product and service names, designs, and slogans are trademarks of Rymolt Technologies (Pvt.) Ltd. You may not use these marks without our prior written permission.

6.3 Client Content

You retain ownership of any content, data, or materials you provide to us. By providing such content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, and display the content solely for the purpose of providing our Services to you.

7. Payment and Fees

7.1 Pricing

Fees for our Services are specified in the applicable service agreement, proposal, or pricing page. All prices are in Pakistani Rupees (PKR) unless otherwise stated.

7.2 Payment Terms

Payment terms will be outlined in your service agreement. Generally:

  • Payments are due according to the agreed schedule
  • Late payments may incur interest charges at the rate permitted by Pakistani law
  • We accept payment via bank transfer, online payment gateways, and other methods as agreed
  • All fees are subject to applicable Pakistani taxes

7.3 Refunds

Refund policies vary by service and will be specified in your service agreement. Generally, custom development and engineering services are non-refundable once work has commenced.

8. Service Level and Support

We strive to provide reliable and high-quality Services. Specific service level agreements (SLAs), support terms, and maintenance schedules will be outlined in individual service agreements. We do not guarantee uninterrupted or error-free service.

9. Confidentiality

Both parties agree to maintain the confidentiality of any proprietary or confidential information disclosed during the course of our business relationship. This obligation continues even after termination of Services.

10. Data Protection and Privacy

Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference. By using our Services, you consent to our data practices as described in the Privacy Policy.

11. Warranties and Disclaimers

11.1 Limited Warranty

We warrant that our Services will be performed in a professional manner consistent with industry standards. Specific warranties for software or engineering services will be detailed in individual service agreements.

11.2 Disclaimer

EXCEPT AS EXPRESSLY PROVIDED IN A SERVICE AGREEMENT, OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that:

  • Our Services will meet all your requirements
  • Our Services will be uninterrupted, timely, secure, or error-free
  • Results obtained from our Services will be accurate or reliable
  • Any defects will be corrected

12. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY PAKISTANI LAW:

  • IN NO EVENT SHALL RYMOLT TECHNOLOGIES (PVT.) LTD., ITS DIRECTORS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOSS OF PROFITS, DATA, USE, OR GOODWILL, ARISING OUT OF OR RELATED TO YOUR USE OF OUR SERVICES.
  • OUR TOTAL LIABILITY FOR ANY CLAIMS ARISING OUT OF OR RELATED TO THESE TERMS OR OUR SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

Some jurisdictions do not allow the limitation or exclusion of liability, so the above limitations may not apply to you.

13. Indemnification

You agree to indemnify, defend, and hold harmless Rymolt Technologies (Pvt.) Ltd. and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys' fees) arising out of or related to:

  • Your use or misuse of our Services
  • Your violation of these Terms
  • Your violation of any rights of third parties
  • Your violation of any Pakistani laws or regulations

14. Term and Termination

14.1 Term

These Terms remain in effect while you use our Services or until terminated by either party.

14.2 Termination by You

You may stop using our Services at any time. For contracted services, termination terms will be specified in your service agreement.

14.3 Termination by Us

We may suspend or terminate your access to our Services at any time, with or without cause or notice, including for:

  • Violation of these Terms
  • Illegal or fraudulent activity
  • Non-payment of fees
  • Extended periods of inactivity
  • Requests by law enforcement or government agencies

14.4 Effect of Termination

Upon termination:

  • Your right to use our Services immediately ceases
  • You remain liable for any outstanding fees
  • We may delete your account and data after a reasonable period
  • Provisions that by their nature should survive termination will continue to apply

15. Dispute Resolution and Governing Law

15.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Islamic Republic of Pakistan, without regard to conflict of law principles.

15.2 Jurisdiction

Any disputes arising out of or related to these Terms or our Services shall be subject to the exclusive jurisdiction of the courts of Sindh, Pakistan, with venue in Nawabshah or Karachi as appropriate.

15.3 Alternative Dispute Resolution

Before initiating legal proceedings, parties agree to attempt to resolve disputes through good faith negotiations. If negotiations fail, parties may agree to mediation or arbitration under Pakistani arbitration laws.

16. Force Majeure

Neither party shall be liable for any failure or delay in performance due to circumstances beyond their reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, labor disputes, government actions, power failures, internet outages, or pandemics.

17. Modifications to Terms

We reserve the right to modify these Terms at any time. When we make material changes, we will:

  • Post the updated Terms on our website
  • Update the "Last Updated" date
  • Notify you via email or through our Services (for material changes)

Your continued use of our Services after changes take effect constitutes acceptance of the modified Terms. If you disagree with the changes, you must stop using our Services.

18. Severability

If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

19. Waiver

No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to enforce any right or provision shall not constitute a waiver of such right or provision.

20. Entire Agreement

These Terms, together with our Privacy Policy and any service-specific agreements, constitute the entire agreement between you and Rymolt Technologies (Pvt.) Ltd. regarding the use of our Services and supersede all prior agreements and understandings.

21. Assignment

You may not assign or transfer these Terms or your rights and obligations under them without our prior written consent. We may assign our rights and obligations under these Terms without restriction.

22. Third-Party Services

Our Services may contain links to or integrate with third-party websites, applications, or services. We are not responsible for the content, privacy practices, or terms of service of any third parties. Your use of third-party services is at your own risk.

23. Export Compliance

You agree to comply with all applicable export and import laws and regulations of Pakistan and other relevant jurisdictions.

24. Government Use

If you are a government entity or using our Services on behalf of a government, additional terms may apply as specified in a separate agreement.

25. Contact Information

For questions, concerns, or notices regarding these Terms, please contact us:

Rymolt Technologies (Pvt.) Ltd.
D-64 Mehran University Cooperative Society
Nawabshah, Pakistan

Email: info@rymolt.com
Phone: +92 300 7240111
Website: www.rymolt.com

26. Acknowledgment

BY USING OUR SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM. IF YOU DO NOT AGREE TO THESE TERMS, YOU MUST NOT ACCESS OR USE OUR SERVICES.

These Terms of Service are effective as of the date first written above and govern your use of our Services provided by Rymolt Technologies (Pvt.) Ltd., a company incorporated under the laws of Pakistan.

Rymolt Technologies Rymolt Technologies

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