Privacy Policy

Rymolt Technologies (Pvt.) Ltd. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services, in compliance with the applicable laws of Pakistan including the Electronic Transactions Ordinance 2002 and relevant data protection regulations.

1. Information We Collect

1.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Contact us through our website forms
• Request information about our services
• Subscribe to newsletters or updates
• Engage with our software solutions or engineering services
• Enter into contracts or agreements with us

This information may include: name, email address, phone number, company name, job title, postal address, and any other information you choose to provide.

1.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address and browser type
• Operating system and device information
• Pages visited and time spent on pages
• Referring website addresses
• Click data and navigation patterns

1.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings.

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain our services
• Respond to your inquiries and provide customer support
• Send you technical notices, updates, and administrative messages
• Process transactions and send related information
• Improve and optimize our website and services
• Conduct research and analysis to better understand our users
• Communicate with you about products, services, and promotional offers
• Comply with legal obligations under Pakistani law
• Protect against fraudulent, unauthorized, or illegal activity

3. How We Share Your Information

We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (hosting, analytics, email delivery, etc.)
• Business Transfers: In connection with any merger, sale of company assets, or acquisition
• Legal Requirements: When required by law or to respond to legal processes, including requests from Pakistani government authorities
• Protection of Rights: To protect our rights, property, or safety, or that of our users or others
• With Your Consent: When you have given us explicit permission to share your information

We do not sell your personal information to third parties.

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of data in transit and at rest
• Regular security assessments and audits
• Access controls and authentication procedures
• Employee training on data protection
• Secure data storage facilities within Pakistan

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by Pakistani law. When we no longer need your information, we will securely delete or anonymize it.

6. Your Rights

Under Pakistani law and our commitment to data protection, you have the following rights:

• Access: Request access to the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to legal obligations
• Objection: Object to processing of your personal information for certain purposes
• Data Portability: Request transfer of your information to another service provider
• Withdraw Consent: Withdraw your consent at any time where we rely on consent

To exercise these rights, please contact us using the information provided below.

7. International Data Transfers

While our primary operations are in Pakistan, we may transfer your information to service providers located in other countries. When we do so, we ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

8. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us immediately.

9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review their privacy policies before providing any personal information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. Your continued use of our services after such changes constitutes acceptance of the updated policy.

11. Compliance with Pakistani Laws

This Privacy Policy is designed to comply with:

• The Electronic Transactions Ordinance 2002
• Prevention of Electronic Crimes Act 2016 (PECA)
• Pakistan Telecommunication (Re-organization) Act 1996
• Other applicable Pakistani regulations and guidelines

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

Rymolt Technologies (Pvt.) Ltd.
D-64 Mehran University Cooperative Society
Nawabshah, Pakistan

Email: info@rymolt.com
Phone: +92 300 7240111
Website: www.rymolt.com

By using our website and services, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.